Terms and Conditions - Lawn Mowing Ilford
Welcome to our Lawn Mowing services in Ilford. By engaging our services, you agree to adhere to the following terms and conditions. Please read them carefully to understand your rights and obligations.
1. Services Provided
We offer comprehensive lawn mowing services, including but not limited to:
- Regular Lawn Mowing
- Edge Trimming
- Weed Control
- Debris Removal
- Aeration and Seeding
2. Payment Terms
All payments for our services are due upon completion of each mowing session unless otherwise agreed upon in advance. We accept various payment methods, including cash, credit/debit cards, and online transfers.
2.1 Payment Schedule
Clients may opt for weekly, bi-weekly, or monthly payment schedules based on the frequency of services rendered.
2.2 Late Payments
Late payments may incur a 5% surcharge on the total amount due. Persistent late payments may result in the suspension of services.
3. Cancellation Policy
If you need to cancel or reschedule a service, please provide at least 24 hours notice. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.
3.1 Emergency Cancellations
We understand that emergencies happen. In such cases, please contact us as soon as possible to discuss potential exceptions to the cancellation fee.
4. Service Area
Our lawn mowing services are available within the Ilford area. Specific neighborhoods and regions covered include:
- Ilford East
- Ilford West
- Active Essex
- Woodford Green
5. Liability and Responsibility
While we take utmost care in providing our services, we are not liable for any pre-existing damages or hidden issues on your property. It is the client's responsibility to inform us of any such conditions prior to service.
5.1 Property Damage
In the unlikely event of property damage caused by our equipment or personnel, we will assess the situation and provide appropriate compensation in line with legal requirements.
6. Customer Responsibilities
Clients are expected to ensure that the lawn area is accessible and free from obstacles that may impede our work. This includes removing toys, vehicles, or any other items that could cause delays or damage.
6.1 Preparation for Services
To facilitate efficient service delivery, please ensure that hoses, delicate plants, and other sensitive items are protected or removed prior to our arrival.
7. Scheduling and Rescheduling
We strive to adhere to the agreed-upon schedule. However, unforeseen circumstances such as extreme weather conditions may necessitate rescheduling. We will notify clients as soon as possible in such events.
7.1 Booking Appointments
Appointments can be booked online or via phone. We recommend scheduling services at least one week in advance to ensure availability.
8. Quality of Service
Our commitment to quality ensures that all lawn mowing services meet high standards. If you are unsatisfied with any aspect of our service, please contact us within 24 hours for resolution.
8.1 Satisfaction Guarantee
Your satisfaction is paramount. We offer a re-service guarantee if the initial service does not meet the agreed-upon standards.
9. Termination of Service
Either party may terminate the service agreement with a 30-day written notice. In case of breach of terms, services may be terminated immediately.
9.1 Notice Period
A written notice of termination ensures a smooth transition and allows both parties to settle any outstanding matters.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Ilford.
11. Amendments to Terms
We reserve the right to modify these terms and conditions at any time. Clients will be notified of any significant changes via email or through our service platform.
11.1 Notification of Changes
Upon making amendments, we will provide a summary of changes and the effective date. Continued use of our services constitutes acceptance of the updated terms.
12. Acceptance of Terms
By hiring our Lawn Mowing services in Ilford, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Thank you for choosing our services. We look forward to maintaining your lawn to the highest standards.
